Privacy Policy

This privacy policy is based on the terminology of the General Data Protection Regulation (GDPR) to make it easily readable and understandable for the public, our customers and business partners. Important terms are:

• Personal data: All information relating to an identified or identifiable natural person.
• Processing: Any operation in connection with personal data, e.g. collection, storage or transmission.

We use Matomo, an open-source web analytics software, to analyze the use of our website. Matomo is configured so that no cookies are used, and IP addresses are stored anonymously (IP address shortening), so that no conclusions can be drawn about a specific person.

• Legal basis: The processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest lies in optimizing our web presence.
• Right to object: You can object to the anonymized analysis of your usage behavior at any time.

We use Tawk.to for our live chat function. Tawk.to is configured in GDPR mode, which means that no personal data is processed without explicit consent.

• Legal basis: Art. 6 para. 1 lit. a GDPR (consent) or Art. 6 para. 1 lit. f GDPR (legitimate interest)
• Data processed: Chat messages, IP address (anonymized), browser information
• Storage period: Chat data is stored for 12 months

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

• Legal basis: Art. 6 para. 1 lit. b GDPR (contract processing) or Art. 6 para. 1 lit. f GDPR (legitimate interest)
• Storage period: Until the inquiry is completely processed

You have the following rights regarding your personal data:

• Right to information (Art. 15 GDPR)
• Right to correction (Art. 16 GDPR)
• Right to deletion (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to data portability (Art. 20 GDPR)

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact us at the address given in the imprint.

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

We reserve the right to change this privacy policy to comply with current legal requirements or to implement changes to our services in the privacy policy.