Tafel.app - Digital Transformation for Social Organizations

Tafel.app is a groundbreaking digital solution developed by WebPX on behalf of Motus UG. The platform demonstrates how technology and social work can harmonize perfectly. We developed a comprehensive solution consisting of two mobile apps and a web dashboard, specifically designed for use by Tafel Deutschland and with the potential to revolutionize the work of food banks across Germany. The project exemplifies how thoughtful digitalization could not only increase efficiency but also create more time for what matters most: connecting with people.

Commissioned by Motus UG, we developed a solution consisting of three closely integrated components: the Tafel.app for customers (digital registration and virtual queuing), the Tafel Scanner for staff (QR-code-based check-in system), and a web platform for administration. All components were developed with a focus on usability and accessibility, as the target group at Tafel Deutschland is very diverse - from young families to elderly people without smartphone experience.

Particularly challenging was developing a solution that works for both tech-savvy and less experienced users. Through intensive user research and iterative prototyping phases, a platform emerged that maps complex processes in an intuitive way. Strict GDPR compliance was not just a legal necessity but a core feature that builds trust among sensitive target groups.

The calculated potential of the solution we developed for Motus UG with nationwide deployment is impressive: Over 300,000 hours of volunteer work could be saved annually, while simultaneously improving service quality for food bank customers. The completely free and ad-free solution would enable even smaller food banks to benefit from digitalization. We are currently working to start a pilot project with Tafel Deutschland to demonstrate practical implementation and real impact.